Race Suit Repair Service

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AK · Race Suit RepairAK RACE SUIT REPAIR Professional race suit repair for bonded-seam suits and jammers, whoever you bought it from. Welcome to the Allens Race Suit Repair Service. This service can be used on all race suits and jammers with bonded seams. Didn’t buy the suit from us? No problem, we can repair it. Even after repair, the products are still completely World Aquatics approved. Our repair service covers anything from an accidental finger hole to replacing the brand logo. Refurbished and race-ready.

All brands acceptedWA approved post-repairBonded seam specialistsFree returns (UK)Express option available

3 Key Features

Any Brand, Any Suit

You don’t need to have bought your suit from us for us to repair it. We work on all race suits and jammers with bonded seams, regardless of brand or origin. Simply select your service, fill out the repair form, and send it in.

World Aquatics Approved After Repair

A repaired suit is no less legal than a new one. Every suit that leaves our workshop remains fully World Aquatics approved, so you can race with complete confidence. The integrity of the suit and its compliance status are maintained throughout the repair process.

Wide Range of Repairs

From accidental finger holes to logo replacements, our service covers a broad spectrum of damage. Scroll through our before and after pictures to see the kinds of repairs we carry out. Only repairs that are paid for and highlighted on the repair form will be completed, so you stay in full control.

Service Breakdown

Standard turnaroundRepairs currently take 4 to 6 weeks from being received at Allens.
Express serviceSelect the express option at checkout for a faster 2 to 4 week turnaround.
Free returns (UK)A free returns link is sent to you within 24 hours of your order being placed, covering UK customers.
Repair form requiredPrint and complete the appropriate repair form for your jammer, open back, or closed back suit before sending it in.
Receipt notificationWe will notify you as soon as your suit has been received so you know it is in safe hands.
All brands acceptedWhether your suit was purchased at Allens or elsewhere, we are happy to carry out the repair.
No discount codesPlease note that discount codes cannot be applied to the repair service.

Important Information at a Glance

Service type: Race suit and jammer bonded seam repairSuits covered: All brands of race suits and jammers with bonded seamsStandard turnaround: 4 to 6 weeks from receiptExpress turnaround: 2 to 4 weeks from receiptReturns: Free returns link provided within 24 hours (UK only)Post-repair approval: World Aquatics approvedRepair form: Required. Forms available for jammer, open back, and closed back suitsBest For: Competitive swimmers needing a damaged bonded-seam race suit restored to full legal racing condition

How to Send Your Suit In

1. Select your serviceChoose standard (4–6 weeks) or express (2–4 weeks) from the options above and proceed to payment.
2. Download and print your repair formChoose the correct form for your suit type from the links to the right and fill it in before sending your suit.
3. Use the free returns linkA free returns label (UK only) will be emailed to you within 24 hours of your order being placed.
4. Send your suit to usInclude the completed repair form inside the package alongside your suit.
5. We notify you on receiptYou will receive confirmation as soon as your suit arrives at Allens, then simply wait for your refurbished suit to come back race-ready.

Any queries? Email us at returns@allensswimwear.co.uk

Repair Forms

Please print and complete the correct repair form for your suit type and include it with your suit when you send it in.

🪡Repair Form — Jammer 🪡Repair Form — Open Back 🪡Repair Form — Closed Back

Frequently Asked Questions

QI didn’t buy my suit from Allens. Can you still repair it?

Yes, absolutely. The repair service is open to all race suits and jammers with bonded seams, regardless of where you originally purchased them.

QWill my suit still be legal for competition after it has been repaired?

Yes. Even after repair, all suits remain fully World Aquatics approved, so you can use them in sanctioned competition without any concerns.

QHow do I send my suit in for repair?

Select the service you need, complete your order, and a free returns link (UK only) will be emailed to you within 24 hours. Print and fill in the correct repair form for your suit type, include it with the suit, and send everything back to us. If you have any questions, email us at returns@allensswimwear.co.uk.

QHow long will the repair take?

Standard repairs take 4 to 6 weeks from the point we receive your suit at Allens. If you need it back sooner, select the express service option when placing your order, which reduces the turnaround to 2 to 4 weeks.

Before and After Gallery

Scroll through the product images above to see examples of the repairs we carry out — from finger holes and torn seams to full logo replacements. If you are unsure whether your damage is repairable, email us at returns@allensswimwear.co.uk with a photo and we will advise.

Why Buy from Allens Swimwear?

A Family Business Built on Swimming Since 1976

Allens Swimwear is a family-run business founded in 1976 by Dennis Allen and his daughter Linda Beal. It started from a genuine need. “With 2 swimmers in the family it was often difficult to find the right kit, so dad and I took the plunge and started selling to local swimmers at our local pool in Kingsbury out of a suitcase and we’ve never looked back.” Today, Linda, her husband Richard, and three of their children Danny, Will and Jenna still run the business together. The suitcase may be long gone, but the founding principle of helping swimmers get the right kit remains exactly the same.

🏆50 Years of Expertise50 years in the swimming world. Our swimwear experts are on hand by phone or in store to give you honest, expert advice on sizing, fit and product choice.

🏪Visit Us In StoreCome and see us at our Midlands store in Dordon, Tamworth. Mon to Fri 8am to 4pm, Sat 8am to 3pm, Sun 10am to 2pm. Please check our Visit Us page to confirm opening hours before making a special trip.

📦Free UK Delivery and No Hassle ReturnsFree delivery on orders over £40. If something is not right, we make returns straightforward and stress-free.

🪡Race Suit Repair ServiceSnagged or damaged your suit? Our professional race suit repair service can save your investment and get you back racing.

🏊Swimming Club PartnershipsWe work directly with swimming clubs across the UK. Find out about our Club Partnership Programme for exclusive club discounts and benefits.

💙10% Blue Light DiscountNHS, Emergency Services, Armed Forces and teachers all receive 10% off every order, in store or online, every time. No codes, no hoops.

Helpful Links from Allens Swimwear

🏪About Allens Swimwear 📋Full Product Aftercare Guide 📦Delivery Information ↩️Returns Policy 📍Visit Us In Store ✉️Get In Touch 💙Blue Light Card Discount 🪡Race Suit Repair Service 🏊Swimming Club Partnership Programme

UK Delivery Options

🚚 Free UK Delivery

Free delivery on all orders over £40

For orders below £40, delivery charges will be displayed at checkout.

The total order value, including any deals or discounts (such as a discount code), must be over £40.

📮 Royal Mail

Tracked 24: Usually 1–2 working days.
Tracked 48: Usually 2–3 working days.
Guaranteed Next Day Delivery: Order before 3pm Monday–Friday or 8am Saturday. Orders placed after 8am Saturday will be delivered Tuesday.

📦 UPS

Standard: Usually 1–2 working days.

🚀 DHL Courier

Standard: Usually 1–2 working days.
Economical: Usually 3–4 working days.

🏪 In Store Collection

Free in store collection is available. Simply choose this option at checkout and pick up your order at our store.

🕐 Delivery Times

In stock items are usually dispatched the same day.
Delivery estimates are affected by seasonal demand and weather conditions.
Unless stated otherwise, please allow up to 30 days for delivery.

EU Delivery Options

✈️ FedEx

Priority: 1–2 working days across the EU.
Economy: 3–5 working days for EU destinations.
Standard: 1–4 working days within the EU.

International Delivery Options

🌍 International Shipping

Customs charges may apply based on your country's regulations.
Cross border shipments may be inspected by customs authorities.

📮 Royal Mail

International Tracked: Typically 10–15 working days for delivery.

🚀 DHL Courier

DHL Express: Delivery within 2–3 working days internationally.

Important Information

Delivery charges and options will be displayed at checkout, tailored to your location and preferences.
Please note that delivery times may vary due to seasonal demand or unforeseen circumstances.
For international deliveries, customs duties and taxes may apply based on your country's regulations.

FAQs

1. What delivery options do you offer?

We offer several delivery options, including Standard Delivery, Express Delivery, and International Shipping.

2. How long will it take for my order to arrive?

Delivery times depend on the option you choose at checkout. Standard Delivery typically takes 2–3 days, while Express Delivery is usually delivered within 1–2 days. International delivery times may vary by location.

3. How much does delivery cost?

Delivery costs vary based on the shipping method and destination. Standard delivery starts at £4.99, and express delivery starts at £14.99. International shipping rates are calculated at checkout.

4. Do you offer free delivery?

Yes, we offer free delivery on orders over £40. Terms and conditions apply.

5. Can I track my order?

Yes, once your order is dispatched, you'll receive a tracking number via email to monitor its progress.

6. Do you deliver internationally?

Yes, we deliver to many countries worldwide. Delivery times and costs for international orders are shown at checkout.

7. What should I do if my order hasn't arrived?

If your order hasn't arrived within the estimated timeframe, please contact us with your order number, and we'll assist you.

8. What happens if I'm not home to receive my delivery?

If you're not available, the courier will typically leave a card with instructions on how to rearrange delivery or collect your parcel.

9. Can I change my delivery address after placing an order?

We can make changes to your delivery address if your order hasn't been dispatched. Please contact us as soon as possible.

10. What if my order arrives damaged or incomplete?

If your order arrives damaged or is incomplete, please contact our customer service team as soon as possible with photos and your order number, and we'll resolve the issue promptly.

11. Do you deliver to PO Boxes or BFPO addresses?

Currently, we don't deliver to PO Boxes and BFPO addresses. Please check specific delivery options at checkout.

12. Can I choose a specific delivery date?

For express or special deliveries, you may be able to select a preferred delivery date at checkout.

Returns Policy

We offer a free returns service. We advise that customers keep either proof of posting or a receipt as we cannot be held accountable for items lost being returned to us.

Please note that this returns policy does not cover items such as special order swimwear, customised products and products ordered specifically at the request of a customer. Products such as these cannot be returned (unless faulty).

Free UK Returns

If you are unhappy with your purchase for any reason, then we will gladly refund you within 28 days of purchase. Simply click on the link below to begin the returns policy:

ALLENS OF KINGSBURY RETURNS

EU & International Returns

Returns outside of the UK are at the buyer's cost. Please return to us at the address below.

ALLENS OF KINGSBURY 80 Barden View Road
Dordon
Staffordshire
B78 1QB
England

Please ensure that you have completed a CN22 Customs declarations form and that this has been clearly marked as being Returned Goods. Please mark the return parcel on the outside clearly as returned goods. Failure to do this could result in Customs charges being applied to the parcel on its return. I regret we cannot accept parcels with customs duties and charges payable — these will be returned to sender.

Non-Faulty Goods

Please return items with the original packaging if possible and to keep hygiene seals on suits, please also include a copy of the invoice received clearly stating on this that you would like a refund for the return.

Please note that we will not accept non-faulty items back that have been worn or without their relevant packaging, labels or stickers.

If you would like to exchange an item for an alternative size, style or item please follow the link to us along with a copy of your invoice, please note on the invoice what item is required as an alternative.

Faulty Goods

In the case of faulty goods, please contact us and provide details of the nature of complaint along with photos and the date of purchase and the care given to product.

In all cases of complaint we will endeavour to substitute faulty goods with an identical replacement, or substitute the goods with ones of similar value. This does not affect your statutory rights, and you may of course choose to have a complete refund if you are not 100% happy.

How to Return an Item

Fill out the Returns Form included in your package.
Securely pack your items, ideally in the original packaging.
For UK customers, use this link.
For international customers, ensure shipping is prepaid and use an insured service.

Need Help?

If you have any questions about delivery, please contact us.

RACE SUIT REPAIR

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